Reference Information
We don't sell software. We provide a service with proven results.
Still unsure? See what some of our clients have to say.
To read the full letter of recommendation, click on the text of the quote.
To learn more about a particular dealership, click on their logo and it will take
you to the dealership's web site.
"CATD is pleased to announce the endorsement of
PRORESPONSE...The ProResponse system is one of the most comprehensive and unique of its kind offering customer tracking, sales analysis and marketing functions...We feel you will be impressed with their ability to integrate with your dealership's
sales systems, increase customer satisfaction and increase sales...we encourage you to learn more about the many tangible benefits this system has to offer."
-- Jeff Muchmore, Retail Dealer Development Manager, Central Atlantic Toyota Distributors, Glen Burnie, MD
"From the standpoint of a busy general manager, I am certain I wouldn’t want to do business without a CRM solution in place, and ProResponse IS that solution. . . . In fact, we sold over 300 cars in the last month alone! With the help of ProResponse we’ve grown to 43rd largest GM Certified Dealer in country and 6th in the Northeast region. We also earned our GM Mark of Excellence."
-- Alex Hafer, General Manager, Koons Chevrolet, White Marsh, MD
"The first month we implemented ProResponse we saw immediate
results with a record setting month... My ROI with ProResponse is over 500% each month."
-- Larry Jones, Owner, Bel Air Nissan Subaru Hyundai, Bel Air, MD
"ProResponse is, without a doubt, the best investment I ever made...
I would recommend ProResponse to anyone who is NOT my competitor"
-- Mike Rocchi, General Manager, Faulkner Mazda, Philadelphia, PA
"New car sales
are up 21% over 1998. We were the #1 Certified Used Dealer in Central Atlantic Toyota for 1996, 1997, 1998.
Year to date, 1999, we currently rank number 4 for the entire United States. ProResponse has been an integral part
of our success formula."
-- Jeffrey A. Abel, Jr., President, Miller Toyota, Manassas, VA
"If the return
on this investment is as good as your people...you've hit a home run with us!"
-- Michele Wilbur, Marketing Administrator/New Technology Manager, Diamond Chevrolet, Inc.
"A customer came back to our dealership, one month after their initial visit, to purchase a vehicle because they said the representative had continued to send them letters and follow-up with them. When I asked my salesperson if he remembered that customer, the answer was 'no'. When I asked if he would have sent him letters or followed up with him at all if it wasn't for ProResponse's program, again the answer was 'no'. If it wasn't for your valuable follow-up services, we would have never turned that prospect into a sold customer!"
-- Bassim Robin, Owner, BT Auto Sales
"
We have set record months in sales and couldn't have done it without you!...An additional benefit is the ability to synchronize ProResponse's services with our call sourcing and our e-mail and Internet leads, which further streamlines our follow-up process. No customer falls through the cracks!
"
-- David Skogebo, Owner, World Wide RV
"ProResponse helps me to sell cars on a regular basis. It's nice to be able to access my notes on a customer from home on my day off - it's helped me sell a number of cars! It's very helpful to be able to see my notes as I'm calling people - I can regularly ask about things that are important to them and make them feel special."
-- Barb Mullen, Senior Sales Consultant, Premier Subaru, Branford, CT
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